Shipping & Delivery

Shipping & Delivery

Last Updated: May 22, 2026

At Nyatherapy, we are committed to delivering your orders safely and efficiently. Please read our Shipping & Delivery policy carefully before placing an order.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a confirmation email with tracking details (if available).

Shipping Time

Estimated delivery times may vary depending on your location and shipping method selected at checkout.

Estimated Delivery Times:

  • Local Orders: 3–7 business days
  • International Orders: 7–21 business days

Please note that delivery times are estimates and may be affected by customs processing, courier delays, weather conditions, or high order volumes.

Shipping Charges

Shipping charges are calculated at checkout based on:

  • Delivery location
  • Package weight and dimensions
  • Selected shipping method

Any applicable taxes, duties, or customs fees for international orders are the responsibility of the customer.

Order Tracking

If tracking is available for your shipment, tracking information will be sent to your registered email address once the order is dispatched.

Delayed or Lost Shipments

While we strive to ensure timely delivery, Nyatherapy is not responsible for delays caused by:

  • Courier service interruptions
  • Customs clearance procedures
  • Incorrect shipping information provided by customers
  • Natural disasters or unforeseen circumstances

If your package appears lost or significantly delayed, please contact our support team for assistance.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout. Nyatherapy is not responsible for orders delivered to incorrect addresses provided by the customer.

Additional shipping charges may apply for reshipment requests.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with:

  • Your order number
  • Photos of the damaged package/product

We will review the issue and work toward a suitable resolution.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Nyatherapy
Email: contact@nyatherapy.com
Phone: 352-451-6231
Website: https://nyatherapy.com

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